Conflict Management and Negotiation Skills


Program Objectives

Conflict Management & Negotiation Skills are Strategic Weapons. This experiential workshop will help participants recognize early signs of conflict during negotiations and give them tools to effectively negotiate and Manage conflicts. Program Incorporates a Case Study as Simulated Role Play to enhance the skills, tactics and behavior required for successful implementation of Conflict Management & Negotiation Strategies

Program Contents

  • Differentiating Interactions & Conflicts
  • Methods of Conflict Management
  • Role of Communication in Conflicts
  • Understand Negotiation Philosophy and Style
  • Acclimatizing with the Negotiation Climate
  • Negotiation Tactics
  • Four Phases of Negotiation Process
  • Preparing for Negotiation
  • Employee Communication in Negotiation

Know Your Facilitator

Nadeem Ahmed, an alumni of IIM Ahmedabad (3TP-MDP) and AOTS Japan, with an MBA in Operations and Marketing. Is a seasoned professional who specializes in the areas of Self-Management, Communication Skills, Sales & Marketing Management, Operations Management and General Management. He is a certified trainer from IFC World Bank on Train the Trainer, Problem Solving from AOTS Japan. Nadeem comes with over 2 decades of experience and has a unique blend of real time experience and skills to impart training. As a person he connects easily with people, inspires and motivates in bringing the positive change within the participants